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Absence Request and Vacation Schedule Management
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The Absence Request and Vacation Schedule Management application template helps
employees manage requests for out of office days. Team members post days they will
be unavailable and can use the system to assign their responsibilities to others
during those days. The application template helps team leaders manage requests for
vacation and provides dashboards showing which users are signed up for a set of
responsibilities. |
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Budgeting and Tracking Multiple Projects |
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The Budgeting and Tracking Multiple Projects application template helps project
teams track and budget multiple, interrelated sets of activities. The template provides
project management tools such as project creation, assignment of new tasks, Gantt
Charts and common status designators. It helps team members consolidate the status
of multiple projects into a single view, tracking progress against a set project
budget and timeline. |
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Bug Database |
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The Bug Database application template helps development teams collect and track
information about bugs in their code. The template allows bugs to be logged with
information such as reproduction steps, category, comments, priority and severity
of the bug. Bug categories can specify category owners so users can quickly determine
the appropriate bug owners.
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Call Center |
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The Call Center application template helps teams manage the process of handling
customer service requests. The application template helps teams manage service requests
from issue identification to cause analysis and resolution. Role-based dashboards
display relevant information for each service request and a knowledge base can help
track related documents and items previously used to solve past call center issues.
Management focused dashboards track performance with metrics such as average resolution
time and service request performance history. |
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Change Request Management |
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The Change Request Management application template helps users track risks associated
with a design change. Team members can submit a change request, notifying stakeholders
of the risks involved with the change. The application template allows a team member
to approve or reject the request.
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Compliance Process Support Site |
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The Compliance Process Support Site application template helps both teams and executive
sponsors to manage compliance implementation endeavors. The site allows users to
specify control tasks required to meet regulation requirements as well capture compliance
issues as they arise. The application template contains document libraries used
by team members to store related files as well as a calendar to track key audit
dates.
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Contacts Management |
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The Contacts Management application template helps teams manage contact information
that needs to be shared among team members. The application template allows teams
to enter contact information through a web based interface or through Microsoft
Office Outlook 2007. When used in conjunction with Office Outlook 2007, team members
can ‘subscribe’ to receive updated contract information whenever other users make
changes to a contact. |
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Document Library and Review |
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The Document Library and Review application template helps people manage the review cycle common to processes like new product specification, publication, knowledge management and project plan development. It combines the functionality of a version-tracking document library with a threaded discussion list to provide a feedback and revision system. This template is intended for teams that need a central location for document review, discussion, revision control and approval. |
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Event Planning |
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The Event Planning application template helps teams organize events efficiently through the use online registration, schedules, communication and feedback. Role based dashboards offer specific information for various event members such as speaker, guest, staff, vendor, and delegate and attendee home pages. |
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Expense Reimbursement and Approval |
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The Expense Reimbursement and Approval application template helps manage elements of the expense approval process, saving time for approvers. Employees can enter expense information into the application template. Approvers can then review the information and manage the payment approval. Users monitor the status of their reimbursement request through a filtered view listing their outstanding requests. |
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Help Desk |
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The Help Desk application template helps teams manage the process of handling service requests. Team members use the application template to identify a service request, manage identification of the root cause and track solution status. The application template provides role-based dashboards displaying information relevant to customer service representatives and managers, including performance history |
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Inventory Tracking |
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The Inventory Tracking application template helps organizations track elements associated with inventory. The application template helps managers track inventory levels by capturing manual input of updated inventory information. Users are notified when each part reaches the reorder quantity and helps these users manage customer and supplier information such as historical inventory levels. |
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IT Team Workspace |
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The IT Team Workspace application template helps teams manage the development, deployment and support of software projects. The application template allows users to update information on projects, tasks, issues, milestones and bugs. It also includes help desk functionality, making it easy for team members to guide service requests from initiation to resolution. Role based dashboards provide relevant information to team members, such as unassigned tasks and performance history. |
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Job Requisition and Interview Management |
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The Job Requisition and Interview Management application template demonstrates the power of collaboration by helping a recruiter streamline the process of filling job openings within a company. The template helps the recruiter manage requisitions, capture referrals and resumes and coordinate interviews. The application template enables people to input their candidate feedback centrally and track hire / no hire recommendations. |
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Knowledge Base |
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The Knowledge Base application template helps teams manage the information that is resident within their organization. The template enables team members to upload existing documents or create new ones using web-based content creation tools. Items are tagged with relevant identifying information so that others can more easily find the documents and learn from the collective knowledge in their organization. The template can be utilized in a ‘top down’ approach, where a centralized knowledge department ‘pushes down’ relevant content to the rest of the business or a ‘bottom up’ approach, where knowledge is captured and shared by all users as a normal part of doing business. |
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Lending Library |
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The Lending Library application template helps people manage the physical assets in an organization’s library. The application template tracks general properties about the physical assets and which user has currently checked out the asset. It also provides a librarian dashboard to help identify currently available and overdue assets. Automated email notifications can be sent to borrowers who have an overdue item. |
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Physical Asset Tracking and Management |
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The Physical Asset Tracking and Management application template helps teams manage requests and tracking of physical assets. An asset manager approves asset requests and manages the properties of the assets in the system, such as location, condition, manufacturer, model, current owner and estimated value. |
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